Information we collect
When you request a reply, we collect the contact details, goal, communication preferences, time preference and optional general note you submit. Do not use the optional note for medical records, diagnoses, medication lists or laboratory results. We may also record basic attribution information such as the page you visited, referring page and campaign parameters so we can understand how people find us.
How we use it
We use this information to respond to your request, coordinate the assessment, provide requested services, improve the website and understand marketing performance. We do not sell personal information.
Calls, texts and email
If you consent, Prestige Fitness may contact you by phone, text or email about your request. Consent is not a condition of purchase. Message and data rates may apply. You may reply STOP to opt out of text messages or ask us to stop contacting you.
Service providers and retention
We may use service providers to host the website, store requests, deliver communications and measure site performance. They receive only the information needed to perform those functions. Website measurement events are automatically removed after 400 days. The website's copy of an assessment request is automatically removed after 24 months. Successfully delivered queue records are removed after 30 days, while unresolved delivery records are removed with the related website request after 24 months.
Information delivered to Prestige staff systems may be retained under the policies and legal obligations that apply to those systems. You may contact us using the details below if you would like to ask about a record.
Website measurement
This website records pseudonymous page views, link and button interactions, journey session identifiers, campaign attribution and approximate performance measurements. First-touch campaign information may remain in the same browser for up to 90 days so a later request can be connected to the outreach that introduced Prestige; session-specific journey information resets with the browser session. This browser storage does not identify or connect the same person across different devices or browsers. On the production Prestige domain, Google Tag Manager may also load approved advertising and analytics tags so Prestige can measure which campaigns lead to calls, forms or chats. Measurement records are stored separately from the contact information submitted through the request form. Campaign parameters may also be stored with a request so Prestige can understand which outreach led to it.
Live chat
On the production Prestige domain, ChatSystem provides the live-chat experience. The chat service may receive the page being viewed, general service interest and campaign attribution so an agent can respond with relevant context. Information entered into chat is handled through the ChatSystem service and Prestige's authorized chat account. Do not send medical records, laboratory results or other sensitive health information through chat.
Physician-guided services
Prestige does not request or collect medical history, laboratory results, medication information or physician intake through this website. If you choose to explore the separate Premier Wellness Assessment, medical intake, laboratory information and medical records are handled by the independent medical practice under its own privacy notice and systems. Prestige records that a link was selected, but this website does not place symptoms, biomarker results or other medical details in its measurement events.
Your choices
You may ask to access, correct or delete information you submitted through this website, subject to any information we are required to retain. You can also opt out of future marketing communications at any time.
Contact us
Questions or requests can be sent to info@prestigefitnessaz.com, by phone at 520-334-0205, or by mail to Prestige Fitness, 4490 North 1st Avenue, Tucson, Arizona 85719.